Your data is protected using TLS encryption and SSL protocol with 128-bit encryption. Monri Payment Gateway is PCI DSS Level 1 certified per Visa and Mastercard standards. Credit card numbers are never stored and are not accessible to unauthorized persons.
We collect only basic data necessary to fulfill obligations. Customers are informed about how data is collected and can decide whether their name is included or removed from marketing lists. All user data is strictly safeguarded and available only to employees who need it to complete their work.
All payments will be effected in BAM (Convertible Marks). The amount your credit card account will be charged for is obtained through conversion of the price in Euro into BAM according to the current exchange rate. When charging your credit card, the same amount is converted into your local currency according to the exchange rate of credit card associations. As a result of this conversion there is a possibility of a slight difference from the original price stated on the web site.
Cancellation conditions Reservations are valid from the date the advance payment or reservation fee is paid and kept until 24:00 on the arrival day. Cancellations 1–30 days prior to arrival may be charged up to 30% of the prepaid amount unless due to illness or force majeure; in case of no show the hotel keeps 100% of the prepaid amount or reservation fee.
