Rândul is an AI-powered booking management platform that lets service businesses automate their appointment scheduling. It works 24/7, handling customer inquiries and bookings through an intelligent assistant across the Rândul app, Instagram, Messenger, and WhatsApp.

Rândul is built for appointment-based service businesses — hair and beauty salons, barbershops, spas and wellness studios, nail studios, tattoo studios, and clinics — that want customers to book online instead of by phone or DM.

Is there a Rândul app?

Yes. Rândul provides a booking app (a Progressive Web App) your customers use to book appointments, plus an admin dashboard for managing your calendar, services, workers, and customers.

How much does Rândul cost?

Rândul offers three plans: Pay As You Go (1% of each finished booking, invoiced weekly), Monthly (24.99 lei per worker per month), and Yearly (249 lei per worker per year — about 2 months free). All plans include a 14-day free trial with full access. Cancel anytime.

Is there a free trial?

Yes. All Rândul plans include a 14-day free trial with full access to all features. No payment is required during the trial, and you can cancel at any time.

What channels and integrations does Rândul support?

Rândul supports the Rândul booking app (PWA), Instagram, Messenger, and WhatsApp, so customers can book through the platform they already use. Instagram and Messenger connect through Meta Business; bookings sync to a single calendar.

What languages does Rândul support?

Rândul fully supports Romanian and English, and the AI assistant detects and replies in the customer's language. The marketing site is available in 24 languages.

Does Rândul reduce no-shows?

Yes. Rândul sends automatic reminders via push notifications before each appointment, which typically reduces no-shows by 30–50%. Customers can also cancel or reschedule themselves, freeing the slot for someone else.

Can customers cancel or reschedule appointments themselves?

Yes. Customers can cancel or reschedule from the booking app, and the freed slot becomes available to others automatically — no phone calls needed.

Who owns the customer data in Rândul?

Your business owns its customer data. Rândul stores bookings and customer records on your behalf so you can export and manage them; data is not sold to third parties.

Rândul je AI platforma za upravljanje rezervacijama koja omogućava uslužnim biznisima da automatizuju zakazivanje termina. Radi 24/7 i obrađuje upite i rezervacije klijenata putem inteligentnog asistenta kroz Rândul aplikaciju, Instagram, Messenger i WhatsApp.

Koliko košta Rândul?

Rândul nudi tri plana: Plati po korištenju (1% od iznosa svake završene rezervacije, fakturiše se sedmično), Mjesečno (24.99 lei po radniku mjesečno) i Godišnje (249 lei po radniku godišnje — ekvivalent 2 mjeseca besplatno). Svi planovi uključuju 14-dnevni besplatni probni period. Otkažite bilo kada.

Postoji li besplatan probni period?

Da. Svi Rândul planovi uključuju 14-dnevni besplatni probni period sa punim pristupom svim funkcijama. Plaćanje nije potrebno tokom probnog perioda i možete otkazati u bilo kojem trenutku.

Koje kanale Rândul podržava?

Rândul podržava Rândul aplikaciju za rezervacije (PWA), Instagram, Messenger i WhatsApp, tako da klijenti mogu zakazati putem platforme koju već koriste. Sve rezervacije se sinhronizuju u jedan kalendar.

Koje jezike Rândul podržava?

Rândul u potpunosti podržava bosanski, hrvatski, srpski i engleski jezik, a AI asistent prepoznaje i odgovara na jeziku klijenta. To je čini savršenom za biznise u regionu Balkana i šire.

Smanjuje li Rândul broj propuštenih termina (no-show)?

Da. Rândul šalje automatske podsjetnike putem push notifikacija prije svakog termina, što obično smanjuje no-show stopu za 30–50%. Klijenti također mogu sami otkazati ili promijeniti termin.

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